If you liked this summary, download the full book on. A startup needs someone who can contribute and provide input. Come up with key questions that will help you find out who fits. Ebook also available in docx and mobi. Then you hire all the right people and create an environment that is stimulating and encouraging. They did, and look at their companies and products now. The Hard Thing About Hard Things has been the most recommended book to me from numerous conversations with great entrepreneurs on my podcast Growth Mindset Podcast. Hire the right people for your team and make sure they feel respected and represented at every level of your company. It’s not an easy road to follow and the only way to guarantee success is to never give up. What Leaders Are Saying: “Do Hard Things is an extraordinary book. Download Ebook Summary Of The Hard Thing About Hard Things free in PDF, Tuebl and EPUB Format. Work is weighted towards incoming work rather than looking for work. Ben identifies one of the key reasons that people leave a job is that they feel like their development has stalled. In the good times, being a good company won’t make any difference. Ben believes that the crucial elements of a business are taking care of the people first, the products second and finally the profits. Look at the successful leaders such as Steve Jobs, Bill Campbell, and Andy Grove. Allow others to help you through the Struggle. In The Hard Thing About Hard Things, Ben Horowitz, cofounder of Andreessen Horowitz and one of Silicon Valley's most respected and experienced entrepreneurs, draws on his own story of founding, running, selling, buying, managing, and investing in technology companies to offer essential advice and practical wisdom for navigating the toughest problems business school doesn’t cover. In this book summary of "The Hard Thing about Hard Things", we'll outline practical tips and advice by Ben Horowitz for tackling the hard things in business that have no clear answers. But being upfront is likely going to get you more respect, and ultimately, more help. Identify a time in your career where your business went through a hard time or reached ‘The Struggle’. read my writing about digital nomading & life improvement here. The first edition of the novel was published in January 1st 2008, and was written by Alex Harris. it was actually writtern really completely and useful. Be transparent and real. The Hard Thing About Hard Things talks about the difficulties in managing a business and how to handle the inevitable mistakes along the way. A great complimentary book to Ben Horowitz messages about being a great CEO and leader is Leaders Eat Last by Simon Sinek. Business owners are going to make mistakes throughout their careers, and some are going to be downright catastrophic. ”If your company is a good place to work, you too may live long enough to find your glory.”. In THE HARD THING ABOUT HARD THINGS you'll discover the lessons BEN HOROWITZ learned in the course of founding a company, being its CEO and then selling it for $1.6 billion. Free download or read online Do Hard Things: A Teenage Rebellion Against Low Expectations pdf (ePUB) book. Ben Horowitz. Neither are a good result. Nonetheless, there are many bits of … Are you responsible for hiring and/or firing? You cannot completely avoid political strife in the workplace, promotions, evaluations, and compensations are all events that will encourage the political behaviour. A great read for anyone looking for business hopefuls looking to start their own venture! It’s pushing through here that can create greatness. DOWNLOAD MY 1-PAGE "PRODUCTIVITY BLUEPRINT" & VIDEO LESSONS. Until you make the effort to get to know someone or something, you don’t know anything. Firing is never easy, make sure you know WHY you are firing and be transparent about it. If there’s a mass lay off, explain to the entire company what will be happening and why. or. Ben Horowitz is the cofounder and general partner of Andreessen Horowitz, a Silicon Valley-based venture capital firm that invests in entrepreneurs building the next generation of leading technology companies. That’s the hard thing about hard things – there is no formula for dealing with them. The sooner you present them with the truth, the sooner you can find a solution to your issues. We post up to 10 new summaries every month in various categories. Taking things too personally is a problem, it means that every little issue becomes bigger than it may necessarily be. “Almost all management books focus on how to do things correctly, so you don’t screw up, these lessons provide insight into what you must do after you have screwed up.” CEOs face an immense struggle: they have sole responsibility for their company's fate and must make life or death decisions about it every day. LibraryThing Review User Review - Daniel.Estes - LibraryThingThe first 10% or so of The Hard Thing About Hard Things is Ben Horowitz's abridged autobiography. The Hard Thing About Hard Things Ben Horowitz Review Summary Building A Business When There Are No Easy Answers Author: media.ctsnet.org-Felix Hueber-2020-11-20-06-14-48 Subject: The Hard Thing About Hard Things Ben Horowitz Review Summary Building A Business When There Are No Easy Answers Keywords Find a summary of this and each chapter of The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers! Ben draws from his own experience and has many helpful insights for anyone currently in a CEO position with tips on how to create a company with vision, how to encourage a working culture, hiring & firing employees. Set expectations and have a system to track these. hard for you,” and “Pursue excellence, not excuses.” CHAPTER SIX: RAISING THE BAR - PAGE - HOW TO DO HARD THInGS THAT GO bEYOnD WHAT’S EXPEcTED OR … Descargar The Hard Thing About Hard Things Ben Horowitz Review Summary Building A Business When There Are No Easy Answers/ PDF Gratis español. Ben identifies that the most important asset to anyone running a technology company is the people. Ben acknowledges that when a company starts to grow, whether slow or rapid, the culture is likely to change. Hiring can be equally difficult, make sure you know exactly what you are looking for in an employee and know what you are willing to compromise on. Des milliers de livres avec la livraison chez vous en 1 jour ou en magasin avec -5% de réduction ou téléchargez la version eBook. A great leader can articulate the vision, is ambitions and has the ability to carry out the vision. In comparison, Ben identifies an exec of a big company being able to sit back and work essentially comes to you. I Can Do Hard Things: Mindful Affirmations for Kids introduces children to the practice of tuning into their quiet voice inside and using mindful affirmations to support them in navigating hard situations whenever they arise. [PDF] Summary of the Hard Thing about Hard Things: Includes Key Takeaways Analysis (Paperback) Summary of the Hard Thing about Hard Things: Includes Key Takeaways Analysis (Paperback) Book Review Very good electronic book and valuable one. By Alex Harris, Brett Harris, Chuck Norris. Comment document.getElementById("comment").setAttribute( "id", "a75193fe621815960e3aff613a61b187" );document.getElementById("e1b1e16073").setAttribute( "id", "comment" ); I'm an impact focused entrepreneur who started Two Minute Books to help people learn faster and improve their lives.My work has been featured by the New York Times, the Wall Street Journal, and the U.S. & U.K. Ben draws from his own experience and has many helpful insights for anyone currently in a CE… The Hard Thing About Hard Things explains the struggles a CEO will inevitably face when running a company. Train your employees how to work as productively as possible. Not taking things personally enough often results in the CEO not dealing with issues as they arise. Ben discusses what CEO’s should do and has advice on how to fire people. This summary is not intended as a replacement for the original book and all quotes are credited to the above-mentioned author and publisher. 4.08. You'll learn how to fire people, when necessary, so that ill feelings are minimized. Download Ebook Summary Of The Hard Thing About Hard Things free in PDF, Tuebl and EPUB Format. Entrepreneur, Ben Horowitz, has written The Hard Thing about Hard Things as a guide to starting and running your own startup. Every decision you make is hard. The hard thing is waking up in the middle of the night in a cold sweat when the dream turns into a nightmare. “The great CEOs tend to be remarkably consistent in their answers. Buy Now Discount has been applied. Home » Blog » Book Summaries » The Hard Thing about Hard Things by Ben Horowitz [BOOK SUMMARY & PDF]. Come from the right place and don’t get personal. Ready to learn the most important takeaways from The Hard Thing About Hard Things in less than two minutes? Guidelines is my eBook that summarises the main lessons from 33 of the best-selling self-help books in one place. Our online web service was introduced … Ben identifies two key mistakes that CEOs make; taking things too personally and not taking things personally enough. I’ve just finished Ben Horowitz’s brilliant book The Hard Thing About Hard Things – in which he shares his own widsom gleaned from being CEO of a start-up (Opsware) that was inches away from liquidation and ultimately went on to become very successful. Ben explains that every CEO is going to face the hard things. Ben Horowitz is an extremely experienced entrepreneur, stemming from Silicon Valley he was the co-founder of Andreessen Horowitz, a private venture capital firm. Ben explains the process of being an entrepreneur. Summary of The Hard Thing About Hard Things by Ben Horowitz | Includes Analysis. Another place that politics are likely to come up is surrounding titles. Known for his sense of humour and telling it like it is Ben’s writing is engaging and full of real-life advice and examples! If you would like us to make VIDEOS FOR YOUR BUSINESS please contact: alwaysimprovingjordan@gmail.com for prices. The main characters of this non fiction, christian story are , . So you’re not alone if you’ve reached the struggle. It's lonely at the top. Ben explains that things always go wrong, and this is where having a good company and happy employees is important. But it’s in the rough times when things aren’t going to plan that it matters. Entrepreneur, Ben Horowitz, has written The Hard Thing about Hard Things as a guide to starting and running your own startup. It is your decision, hire who YOU think fits the bill best.”. Chapter Summary for Ben Horowitz's The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers, appendix summary. Anyone who’s ever had to fire someone knows it's not a very nice job. A great read for anyone looking for business hopefuls looking to start their own venture! In fact, I believe it will prove to be one of the most life-changing, family-changing, church-changing, and culture-changing books of this generation. You may be stuck between a rock and a hard place, but making the best move in a dire situation is what’s going to help you make a difference as a CEO. Ben stresses that placing value on a lack of weaknesses rather than primarily strengths is really useful. ”Look after the people first. I was expecting more about struggles and obstacles, but found I actually liked the balance between the three parts: the struggle of a leader , how to build a company that lasts and what it takes to be a great CEO. It's a humanizing and necessary setup for the pragmatic Descargar ebooks gratis para llevar y leer en cualquier lugar. Here are Ben’s top 4 reasons that you need to continue training employees; Ben explains that there's a BIG difference between being a hotshot exec at a big company and that of a small company. Or, you can think of it as a series of conversations with bosses and mentors. Feel free to leave your recovery, reboot, or retention goals in this thread. Simon emphasises that when an environment is built on trust, teams will work together, have each other's backs, survive and thrive. Video Trailer: What Leaders Are Saying: “Do Hard Things is an extraordinary book. Read Summary Of The Hard Thing About Hard Things online, read in mobile device However, Ben mentions it’s important to know that although different, it doesn’t mean it’s bad. Share this on Facebook to get a % discount. The first edition of the novel was published in December 24th 1996, and was written by Pema Chodron. There should be a system of performance management in place. Ben Horowitz, cofounder of Andreessen Horowitz and one of Silicon Valley's most respected and experienced entrepreneurs, offers essential advice on building and running a startup—practical wisdom for … You start with a company and a clear vision, with success looming. It’s … You will get a PDF (214KB) file. [PDF] Summary of the Hard Thing about Hard Things: Includes Key Takeaways Analysis (Paperback) Summary of the Hard Thing about Hard Things: Includes Key Takeaways Analysis (Paperback) Book Review Great eBook and useful one. CEOs can then either push their team too hard as a result or make themselves miserable stressing about all the problems. But, being able to focus when required and make the best possible move in a truly terrible situation is the skill that stands out. Delegation is key in these situations. Start Here: Doing Hard Things Right Where You Are . But just as important is the training once people are hired. 3.92. And together, you work on the vision, creating the perfect product that customers are going to love. “Every time I read a management or self-help book, I find myself saying, “That’s fine, but that wasn’t really the hard thing about the situation.” The hard thing isn’t setting a big, hairy, audacious goal. That’s the hard thing about hard things—there is no formula for dealing with them. Therefore, it is the CEO’s responsibility to let people go with dignity and without prolongation. If you’ve looked after them and nurtured them, they will stick around and support you during the tougher times. Rhythm Mismatch – when your exec waits for emails, calls, and meetings to come to them rather than making them happen. Entrepreneur, Ben Horowitz, has written The Hard Thing about Hard Things as a guide to starting and running your own startup. Skillset mismatch – when skills of the exec are largely about prioritisation, process improvement, and complex decision making. #Entrepreneurship #Leadership #Management #Startups. Create a ‘template’ for what you are looking for in an executive and use this as your blueprint. ”As your company grows, culture can help you preserve your key values, make your company a better place to work, and help it perform better in the future. As a leader, it’s important to create a culture that leaves everyone happy and fulfilled, and this is exactly what Simon describes. Being scared doesn’t mean you are gutless. The hard thing is getting people to communicate within the organization that you just designed. Man’s Search For Meaning Book Summary (PDF) by Viktor Frankl, The Millionaire Next Door Book Summary (PDF) by Thomas J. Stanley and William D. Danko. DOWNLOAD THE HARD THING ABOUT HARD THINGS PDF FOR FREE! Free download or read online When Things Fall Apart: Heart Advice for Difficult Times pdf (ePUB) book. Successful and extremely profitable. Ben describes being the grandchild of Communist grandparents and the child of a father who was indoctrinated in Communist philosophy. The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers. Find a summary of this and each chapter of The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers! Going Down Hard (Doing Bad Things #1) By Jordan Marie. LEARN HOW TO SET UP A BASIC SYSTEM FOR STAYING ORGANISED! Never miss a new summary! The first edition of the novel was published in January 1st 2008, and was written by Alex Harris. Book Descriptions: We have made it easy for you to find a PDF Ebooks without any digging. Talk about what’s happening and why don’t make it a dirty little secret. [PDF] The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Popular Academia.edu is a platform for academics to share research papers. When hiring, Ben recommends that you should be looking for people who are ambitious but not only for their personal success but for people who are passionate about the companies overall success. They may need to fire their best friends or lay off an entire factory, all the while accepting full responsibility and keeping their eye on the future. By Alex Harris, Brett Harris, Elisa Stanford. Preview: Ben Horowitz is the author and narrative of this bestselling book. The book gives practical advice on how to grow a company, find the right executives, and deal with the hard decisions along the way. There aren’t processes in place to be improved, they need to be established. Harper Collins, Mar 4, 2014 - Business & Economics - 304 pages. Ben begins by talking about what he calls ‘the struggle’, highlighting that not everything always goes to plan. Rich Dad Poor Dad Book Summary (PDF) by Robert T. Kiyosaki, 12 Rules For Life Book Summary (PDF) by Jordan B. Peterson, The Intelligent Investor Book Summary (PDF) by Benjamin Graham and comments by Jason Zweig, The 48 Laws Of Power Book Summary (PDF) by Robert Greene. The hard thing is when those “great people” develop a sense of entitlement and start demanding unreasonable things. Know what you are looking for and where you are willing to compromise! 8 Reviews. Built to Last, by Jim Collins examines a selection of ‘Visionary Companies’ and identifies what it takes to run a successful organisation that will prosper over a long period of time. If The Struggle is a natural part of being a CEO. The hard thing isn’t setting up an organizational chart. There is no cookie cutter approach to being the perfect CEO. He remembers being a quiet and shy child, afraid of almost everything and everyone around him. You can also read my writing about digital nomading & life improvement here. Everything that matters to you is slipping away. Everyone feels a need to have a job title, and ultimately, they are necessary in order to identify who is responsible for what. Ben notes, that politics are to be avoided wherever possible. No one minces words about design philosophies, strategy, assumptions, or perceptions of … Ben believes that being transparent in your company is key. The book was published in multiple languages including English, consists of 160 pages and is available in Paperback format. Free download or read online Do Hard Things: A Teenage Rebellion Against Low Expectations pdf (ePUB) book. If you are leading a team of any size there is much more to be learned from “The Hard Thing About Hard Things’ and so I would strongly recommend getting and reading a … The Big Takeaways: Being a CEO is not … As a startup exec, you are the driver, nothing happens until you take action. It’s important as a CEO to consider the likely outcomes and handle these situations as considerately as possible. Guidelines lists 31 rules (or guidelines) that you should follow to improve your productivity, become a better leader, do better in business, improve your health, succeed in life and become a happier person. It is comprised of hard decisions, hard choices between work and home, and the stress that comes with being the one who is supposed to have all of the answers. Chapter Summary for Ben Horowitz's The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers, chapter 8 summary. Don’t clown people in front of their peers and understand that feedback is not one-size fits all. Productivity is key. Be direct, but never mean. The key is to find a balance, be able to separate issues from themselves personally but be able to assess the importance and speed required to solve a problem. Hello ladies and gentlemen, It's that time of the month again. And for this reason, the recruiting process is extremely important. To download Summary of the Hard Thing about Hard Things: Includes Key Takeaways Analysis (Paperback) eBook, make sure you refer to the button beneath and download the file or have access to other information which are relevant to SUMMARY OF THE HARD THING ABOUT HARD THINGS: INCLUDES KEY TAKEAWAYS ANALYSIS (PAPERBACK) book. By Ben Horowitz. Context is everything. Read the latest magazines about PDF Download The Hard Thing About Hard Things Building a Business When There Are No Easy Answers Full and discover magazines on Yumpu.com Brainstorm and see if there was a better way? Ben uses examples like Steve Jobs and Mark Zuckerberg to highlight how common it is to reach the struggle. A lot of people talk about how great it is to start a business, but only Ben Horowitz is brutally honest about how hard it is to run one. If you want to know why The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers is worth buying, here’s the money quote. It feels like the world around you is collapsing. Nonetheless, there are many bits of advice and experience that can help with the hard things. But, and there’s normally a but. If there’s a coding issue with the website, the CEO is never going to be the one to fix it so there is no point taking it upon yourself. Ben highlights how dramatically different CEO’s they were, yet they were all successful. You reach a point where you realise that not everything is going as smoothly as you expected. This is the summary of The hard thing about the hard things to earn more money and become a prof freelancer . And by having access to our ebooks online or by storing it on your computer, you have convenient answers with The Hard Thing About Hard Things By Ben Horowitz A 30 Minute Summary Analysis Building A Business When There Are No Easy Answers . He then moves on to discuss growth within companies and what this can mean. PDF Libros electrónicos gratuitos en todos los formatos para Android Apple y Kindle. Game Changers Book Summary (PDF) by Dave Asprey, The Total Money Makeover Book Summary (PDF) by Dave Ramsey, How to Lie with Statistics Book Summary (PDF) by Darrell Huff, You Are A Badass At Making Money Book Summary (PDF) by Jen Sincero. Add to Cart Adding ... Save Share Tweet Powered by Payhip | Terms | | | | | | | | | | × Share And Get A Discount. Delegate to one of the programmers and let them fix it, they will likely be more motivated and certainly more capable of finding the solution. There's a problem with the product and it’s hard to fix, or the market has crashed, or your employees struggle and bail. He shares his own journey with many helpful insights on how to be a successful CEO, how to create a company with a vision, how to encourage work culture, how to hire, how to fire and many more interesting tips. A good company needs a good culture and needs to avoid politics wherever possible. The first thing you need to know is who you are looking for. They are the cogs.”. Problems can be rationalised to make the CEO feel better and the end result is that no progress is made. 4.24. Ben has a few tops on the nicest way to do it. Ben points out that reaching ‘The Struggle’ does not mean that you have failed, but if you are weak, it will cause failure. About the Author. This book is ideal for anyone who leads, whether it be a small team, an entire organisation, a community or a family. Ensure that there are processes in place to aid avoidance. Being scared. The Hard Thing about Hard Things by Ben Horowitz [BOOK SUMMARY & PDF], Train management so that they can lay off their own people. The hard thing isn’t dreaming big. It is the ultimate book summary; Available as a 80-page ebook and 115-minute audiobook. Your email address will not be published. Then Ben talks about what it takes to have a good company and what you need to look after the most. Building a Business When There Are No Easy Answers, The hard thing about hard things, Ben Horowitz, Harper Collins Libri. Make sure you are well prepared, create a ‘template’ when looking to hire someone new. Ben’s top tips for getting through ‘The Struggle’ – Don’t take it all on alone – It’s complex, like checkers, not chess – If you hold out long enough, you might just get lucky – Don’t take it to heart, don’t take it personally, ”Remember, this is what separates the woman from the girls and the men from the boys.”. You need this to build trust. Have a team of interviewers that can help with the process. About the Author Ben Horowitz is the cofounder and general partner of Andreessen Horowitz, a Silicon Valley-based venture capital firm that invests in entrepreneurs building the next generation of leading technology companies. However, Ben recommends that you focus on creating a structure that is well thought out, titles and promotions are necessary but can be handled differently to avoid giving them too much attention and placing too much importance on a name alone. The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Keep reading! Quality is essential, if everyone is trained the same way, then everything should fit together without inconsistencies. There are no easy options. That’s the hard thing about hard things – there is no formula for dealing with them. In the absence of trust, communication breaks down and things stop happening. Your email address will not be published. The Hard Thing About Hard Things. Do Hard Things: A Teenage Rebellion Against Low Expectations. It is actually writter in basic words instead of difficult to understand. Things get done and come to you for final sign off. Governments. Identify the problem and who the problem is closely related to. In The Hard Thing About Hard Things, Ben Horowitz, cofounder of Andreessen Horowitz and one of Silicon Valley's most respected and experienced entrepreneurs, draws on his own story of founding, running, selling, buying, managing, and inve Ben believes that in order to be successful as a CEO you really need to be a leader. Ben finished up with a discussion on how to be a good leader regardless of previous experience. A great read for anyone looking for business hopefuls looking to start their own venture! Des milliers de livres avec la livraison chez vous en 1 jour ou en magasin avec -5% de réduction ou téléchargez la version eBook. The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers. You just have to be able to scale the culture, embrace change as it occurs and keep an eye on it. You are going to like the way the article writer publish this publication. How did you get through this? Read Summary Of The Hard Thing About Hard Things online, read in mobile device or Kindle. Laying people off is a hard job, but it must be done. To get started finding The Hard Thing About Hard Things By Ben Horowitz A 30 Minute Summary Analysis Building A Business When There Are No Easy Answers , you are right to find our website which has Our library is the biggest of these that have literally hundreds of … The majority of entrepreneurs reach this point, are weak and ultimately let it define them. ”Finally, make the decision alone. The Hard Thing About Hard Things has a whole lot of information packed inside it. And in order to be a leader, Ben suggests that you need the following traits; ”In the end, some attributes of leadership can be improved more than others, but every COA should work on all 3.”, ”Be authentic. If the company is facing tough times, this is when employees will leave. Perhaps most important, after you and your people go through the inhuman amount of work that it will take to build a successful company, it will be an epic tragedy if your company culture is such that even you don’t want to work there.”. Reads Now http://digitalbooks.site/?book=0062273205 Full Page, New Reales They are closer and have a better understanding. Bad news needs to be heard, as the CEO you are probably under pressure to be positive all the time. The Hard Thing About Hard Things explains the struggles a CEO will inevitably face when running a company. There are going to be hard times, the key to getting through this is persistence. Your input is the KEY driver behind the companies development, and without it, the company will stall. As he … Nonetheless, there are many bits of advice and experience that can help with the hard things. The title of Ben’s book is The Hard Thing About Hard Things, he called it this because he knows that as a CEO you are constantly facing hard things. Once you’ve hired someone you have invested time and money into them. $ 1.00 $ 1.00. If there’s a problem, be transparent about this, because the more brains trying to solve it, the quicker it’s going to get solved. As the CEO, you can’t hide the difficulties your company is facing from your employees. There’s always going to be a risk hiring someone coming from a big company into your startup. For a company to be successful, focus on the people, then products, then profit. Close × Coupon Code Discount. There’s no recipe for really complicated, dynamic situations. The book was published in multiple languages including English, consists of 242 pages and is available in Hardcover format. Ben explains that usually, CEO’s take on all responsibility for worrying about the company and its problems. Remember, feedback is a dialogue, not a monologue.”. This is Ben Horowitz’s story, as told in his new book, The Hard Thing About Hard Things: Building A Business When There Are No Easy Answers. The Hard Thing About Hard Things Review This summary was quite longer than usual, 15 blinks total, but it wasn’t a drag to read at all. However, Ben explains that there is no good being the only one worrying. If you’re looking to step up to a managerial or leadership position for the first time, check out The First Time Manager. The hard thing about hard things deals with the trials that Ben Horowitz encountered during his career as founder CEO to VC at Andreessen Horowitz. It's "No Nut November 2020". In order to be a successful CEO you need to be a leader. Make sure they know what is expected of them. The investment in your employees needs to continue to aid their growth. 4.11. This will benefit the employee and employer. Do Hard Things is available on from Amazon.com, Barnes & Noble, Books-A-Million, ChristianBook, and Lifeway. Ben explains that there are two types of mismatches that happen: Ben highlights the importance of keeping the communication lines open as a new exec transitions into the company. To outsiders and newcomers, the people may appear aggressive or hard-edged.

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