View IT service management certifications >. They have to demonstrate leadership at all levels of projects, and with many different groups. One of the basic skill sets an employer will look for in an IT professional is the ability to write code. Almost every business has a need for IT-focused employees. Hinterhaus Productions / DigitalVision / Getty Images, The workplace has excellent opportunities for information technology (IT) professionals. Mouse – Navigating a two-dimensional surface with a pointer, using a standalone mouse, touchpad, or touchscreen. Cybersecurity jumps to the top of the list this year, due in large part to the pandemic. For example, an IT project manager needs to showcase their expertise with things like scrum methodologies , as well as their familiarity with the technical aspects of projects. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider Cybersecurity. Typing – The process of writing or inputting text, typically using a keyboard. Data analytics and data science. These insights help organizations get products into the market quicker and provide customers and vendors with better information about the timing of availability. “Data scientists and analysts are supporting these efforts by extracting, processing and analyzing data to answer critical questions and make predictions.”, For IT professionals whose organizations are currently in an economic trough, over half say that data analytics will be an important skill as they navigate the road back to growth.1. A 1958 article in Harvard Business Review referred to information technology as consisting of three basic parts: computational data processing, decision support, and business software. “This global shortage of cybersecurity professionals has created an in-demand market for anyone who wants to rise to the challenge and build career-advancing skill sets.”. Network administrators (or systems administrators) are responsible for the day-to-day operations of a larger system. Many IT professionals will need to be self-directed and self-motivated, and a big part of self-directed work means an ability to manage projects well. Artificial Intelligence and Machine Learning, Coronavirus phishing attacks up 667% since February, research finds, Cisco Annual Internet Report (2018–2023) White Paper, U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Software Developers, IDC Forecasts Strong 12.3% Growth for AI Market in 2020 Amidst Challenging Circumstances, Rise of the machines: why coding is the skill you have to learn, The 2020 State of Virtualization Technology, Global Knowledge 2019 IT Skills and Salary Report, IDC Survey Spotlight, Road to Recovery: What Are the Most Important IT Skills WW to Support Organizational Recovery?, DOC# US46449720, July 2020, Global Knowledge 2020 IT Skills and Salary Report, IDC Lowers Forecast for Worldwide IT Spending to a Decline of 5.1% in 2020, but Cloud Spending Remains Relatively Resilient, May 2020, IDC, Data Management: Success with a Method to the Madness, Doc # US44415618, Nov. 2018, IDC FutureScape: Worldwide Services 2020 Predictions, Doc# US44800319, Oct. 2019, U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Computer Programmers, Worldwide Spending on the Internet of Things Will Slow in 2020 Then Return to Double-Digit Growth, According to a New IDC Spending Guide, June 2020. Coding skills – programme language skills for building applications Basic workplace IT skills. Cisco is the market leader in networking and wireless technology, and IT professionals are seeking their certifications in droves. AI and machine learning are used to identify patterns and trends that humans can’t see or process using traditional methods. With supply chain disruptions that have emerged during the pandemic, organizations tracking inventory on blockchains have better insights into their products and overall supply pipeline. 8 tech interest area worldwide.3 Decision-makers are still investing heavily in the concept, and staff are seeking out these skills. Internet – … Data analysts are hot commodities because organizations need professionals who can store and manage data. AI is also one of the most important skills for organizations whose business has been slowed due to the pandemic. Tradesmen who work with their hands are also more likely to struggle using a computer … Microsoft Office. They can see product locations, roadblocks and can establish mitigation strategies to address challenges. IDC also predicts that IT spending will drop 5.1% overall this year, but if there is growth, it will most likely be in the cloud. Part of an IT professional’s job will be to build teams and foster collaboration among their peers. Image credit- It’s a top challenge in IT, and it’s exacerbated by the fact that decision-makers can’t find enough qualified individuals with this specific skill set. Computer – No more hunting and pecking on a keyboard. It may also be a matter of income. But it’s been a double-edged sword as organizations have struggled to manage the wealth of new data. I have used both Adobe After Effects and iMovie to edit short promotional videos for my previous company, and have received much praise from my employer for my skill in … If, for example, coding is not your strongest point, figure out why this is the case. List of Technical Skills for Resumes, Cover Letters, and Interviews, Important Business Analyst Skills for Workplace Success, Important Computer Skills for Workplace Success, Important Financial Skills That Employers Value, Important Employability Skills For Workplace Success, Important Personal Skills That Employers Value, A List of Construction Skills With Examples, What You Need to Succeed in the Knowledge Economy, Top Soft Skills Employers Value With Examples, Best Sales Associate Skills to List on a Resume, Communicating Complex Information in Digestible Amounts, Computer and Information Technology Occupations, Continually Review Processes for Improvement, Assign Passwords and Maintain Database Access, Analyze and Recommend Database Improvements, Analyze Impact of Database Changes to the Business, Deploying Applications in a Cloud Environment, Develop and Test Methods to Synchronize Data, Integrating Security Protocols with Cloud Design, Migrating Existing Workloads into Cloud Systems. What Are Information Technology (IT) Skills? Add Relevant Skills to Your Resume: Your resume is a place to showcase your skills. Being analytical gives you a major edge in IT, where you're expected to find logical solutions to problems frequently. It’s important how a project manager responds to change, sets expectations, resolves conflicts and communicates to multiple audiences. Web and Social Skills. From problem solving and analytical abilities, to communication skills and attention to detail, there are a number of soft skills needed to work in this industry. checking hardware for functionality. Led by platforms like AWS and Microsoft Azure, cloud is the ultimate enabler, opening new channels of revenue by leveraging technologies like artificial intelligence (AI) and the Internet of Things (IoT). Troubleshooting. “At a time when uncertainty is rampant, you need project management skills that help teams focus on providing the right value for their employers,” said Sean Braly, senior agile project manager and scrum master at Global Knowledge. 2. An IT professional should be able to assess accurately how long a project should take, and then be able to stick to those timelines. Hardware skills can be as simple as knowing how to turn devices on and off. The Internet of Things (IoT) and blockchain are two skill sets that are just outside the top 10. Basic IT Skills Assessment Tests Windows Using the web Software Hardware IT professionals are desperately needed to manage data growth. Many students who attend computer basic skills classes are older adultswho were not introduced to computer technology at a young age. Give it a try and all the best in your upcoming interview. training computer users. It’s currently the fifth highest-paying certification in the U.S. ($143,493).3 PMP is also one of the better options for cross-certification. Braly says change management and communication are two of his most valuable project management skills. Other topics like data analytics, networking, project management and cybersecurity all have been greatly influenced by cloud adoption. The reason for this growth is the increasing demand for computer software and mobile phone apps.7, Despite this demand, IT decision-makers say that mobile app development is one of their teams’ weaker skill sets. These emerging technologies are growing in usage while the amount of skilled professionals in these areas has yet to catch up.Twenty percent of IT departments expect to invest in IoT in 2020. Core IT Skills Courses. Accounting Packages. Claim My 30% Discount Hello, Log in . Even for jobs that are not specifically code writing, an IT professional should have at least a working knowledge of the more basic coding languages, like HTML and C++. Highlight Skills in Your Cover Letter: Concisely focus on skill sets for the job your cover letter to ensure that you get a closer look. From programming and database creation to providing general technical or help desk support, there are roles for people with a variety of areas of interest, and many levels of expertise. A basic working knowledge of Google Docs is also important, although the learning curve is minimal thanks to its largely familiar interface. IDC anticipates worldwide IoT spending to slow in the near-term but rebound to double-digit growth for the period of 2020 to 2024.13 IoT is gaining traction because devices can be used to monitor processes and increase efficiency. Depending on the role, some employers may look for expertise in a specific language or program, while others might look for more general computer skills. While IT decision-makers are eager to invest, they rate blockchain as the weakest IT skill set among their employees.3 To be fully realized in the IT space, more blockchain training is needed. Become a data expert with the Data Academy by Develop subscription >. To determine the most sought-after IT skills of the year, we analyzed the most popular Global Knowledge training courses, as well as the following data gathered from over 9,000 IT professionals from the upcoming 2020 IT Skills and Salary Report: We also took into consideration the skills that will be most important during an economic recovery—a major factor for this year’s list as organizations of all sizes will be dealing with the effects of the COVID-19 pandemic for the remainder of 2020 and beyond. 5. On the other side of “networks,” some IT jobs may include network architects, engineers, and systems administrators. IT professionals often have to provide tech solutions for people who aren’t as savvy. Our physical world has shrunk considerably in recent months, but the digital world remains a playground for cybercriminals who have developed new and devious tactics to obtain sensitive data. Hardware skills allow you to physically operate a computer. Knowledge networks require individual IT professionals to be open with their knowledge and to be open and curious about learning new things from their colleagues. But the main reason cloud expertise is so essential is because it intersects with every other skill on this list. If the job is programming or software/web development, an employer may seek a candidate who can code in several different languages, as many systems are built using multiple languages. We offer many other areas of professional support to students in all academic levels and situations, in Oregon and nationwide. Cloud computing is also the second highest IT investment area, and the second most challenging hiring area for decision-makers.3, As for its role in economic recovery, cloud administrator and cloud architect are two of the most recession-proof IT jobs. Basic Computer Skills Skills vary by job, of course, but there are some basic skills that will help you get hired and boost your chances of getting a promotion. Learning How to Use an Operating System. Thirty-one percent of IT decision-makers say Cisco technologies will be a focus area for their company this year, while 15% expect their organization to invest in networking and wireless LAN.3, View networking and wireless certifications >, The software development job market is growing faster than most IT jobs. You'll be able show the hiring manager that you've got the qualifications the employer is seeking. There are plenty of roadblocks preventing projects from being completed on time and within budget. They might also involve more complex tasks like connecting machines to … Categorizing your skills helps organize them in a way that clearly presents your myriad of abilities to the hiring manager.

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